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Practical answers to common questions about receivables, supplier payments, QuickBooks records, and how a RecurSave review works.
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12 guidesWhy does the same bank transaction appear twice in QuickBooks?
Two similar bank transactions in QuickBooks do not always mean money left your bank twice.
Why does a customer have a credit or negative balance in QuickBooks?
A credit or negative customer balance often means QuickBooks shows more credit than unpaid invoices for that customer.
Why does QuickBooks still show a supplier bill as unpaid after I already paid it?
A supplier bill can still look unpaid after money leaves your bank. The payment may be in QuickBooks but not linked to the bill.
How can I find accepted estimates that were never invoiced in QuickBooks?
An accepted estimate in QuickBooks may still need to be turned into an invoice. That does not mean the work was done or that the customer owes the estimate amount.
How can I check whether the same supplier bill was entered twice in QuickBooks?
The same supplier bill can appear more than once in QuickBooks. That does not prove the supplier was paid twice.
Why doesn’t my QuickBooks A/R aging report match my open invoices?
Your A/R aging report may not match your open invoices. This does not always mean that money is missing.
Why does QuickBooks show an invoice as paid when I haven’t received the money?
QuickBooks says an invoice is paid but you cannot find the payment? Learn what may cause this and what to check before treating the invoice as settled.
Why does QuickBooks still show an invoice as unpaid after my customer paid?
Did a customer pay you but the invoice still shows unpaid in QuickBooks? Learn what may cause this and what to check before treating the balance as still owed.
How do I find unbilled time and expenses in QuickBooks?
See what unbilled time and expenses may mean in QuickBooks, what to check yourself, and when they may point to missed billing.
How can I check whether I paid a supplier twice in QuickBooks?
Practical steps to spot possible duplicate supplier payments in QuickBooks Online records, what matching amounts actually mean, and where a records review fits.
Why are old invoices still showing unpaid in QuickBooks, and what should I verify?
How to read aged unpaid invoices in QuickBooks Online, what aging indicates, what you should verify yourself, and where a records review fits.
Can someone review my QuickBooks records without access to my account?
How an export-based QuickBooks Online review works without sharing login credentials, what it can and cannot establish, and how RecurSave handles uploaded files.